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Warehouse Service Shift Manager, Reading
Client:
Tesco
Location:
Reading, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
7483fdc47313
Job Views:
5
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
About the role
As part of the Distribution Centre Lead Management team, you will provide excellent service to our stores, ensuring great product availability and standards by leading a team of Managers and colleagues on a dedicated shift who prioritize doing what’s right for our customers and Tesco.
You will be responsible for:
1. Analyzing and identifying trends in Big 6/KPIs in the Distribution Centre, and developing improvement plans to enhance capability where needed.
2. Maximizing the use of the My Performance process and tools to improve individual performance, productivity, and standards.
3. Using your expertise to identify opportunities for warehouse performance improvements, engaging and supporting your team to implement these.
4. Coordinating warehouse plans, KPIs, and resources to ensure delivery and sustainable improvements while meeting financial targets.
5. Championing change, sharing ideas, and experiences to achieve results.
6. Building the capability of Managers through operational and leadership training, ongoing coaching, and mentoring.
7. Leading the team to deliver end-to-end Distribution Centre routines and standards aligned with the Operating model.
8. Planning for seasonal, trade-driving, and promotional events to maximize sales and ensure timely stock dispatch and receipt.
9. Collaborating with support office and store leads to ensure best-in-class Warehouse Operating procedures that meet store needs.
10. Focusing on accurate goods delivery to stores, enhancing product availability and customer satisfaction.
11. Ensuring safety, hygiene standards, maintaining the cold chain, and food hygiene compliance.
12. Leading initiatives like Direct to Depot changes, organizing Managers to deliver and sustain change programs for optimal product availability.
13. Implementing preventive shrink and security plans for your shift.
14. Operating collaboratively across shifts to deliver the best service for stores.
15. Being the accountable Duty Manager on your shift, making customer and colleague-centric decisions.
16. Leading community engagement initiatives within the warehouse team.
17. Managing resource planning to ensure optimal staffing levels for effective service.
18. Developing Managers' knowledge of Warehouse Service Shift Manager roles and supporting root cause analysis for continuous improvement.
You will need:
* Strong communication skills, sharing knowledge and building relationships across the business.
* A warm, welcoming approach in interactions, responding appropriately to colleagues and customers.
* Resilience and energy to maintain momentum in challenging environments, making quick, customer-focused decisions.
* Consistent demonstration of integrity and confidence, inspiring trust in your team.
* Awareness of competitors' activities and a drive to innovate and improve warehouse operations.
What’s in it for you:
We offer excellent benefits, including:
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Flexible working requests from day one.
* Discounts including 10% off and 15% at payday weekends, saving up to £2,000 annually with your Colleague Clubcard, plus an additional card for family.
* Access to free wellbeing resources supporting mental, physical, and overall health.
* Life cover of five times your salary and a competitive pension scheme with up to 7.5% matching contributions.
* Various benefits to suit your needs, from discounts and shares to cycle-to-work schemes.
* Uniform provision and supportive policies for all of life's moments.
* Access to colleague networks for diverse community engagement.
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