Job Summary
The Clinical Assessment Service is an award-winning service that is a key part of the integrated urgent care system for Lincolnshire by providing virtual assessment of patients via telephone and video consultations.
Due to recent internal promotion, an exciting opportunity for new team members has arisen.
The successful post holder will be responsible for the telephone assessment of health and clinical needs by utilising their professional clinical judgement.
The role will be based at Beech House in Lincoln. The service runs 24 hours a day, 365 days a year. Our busiest times are out of hours. There is a requirement to work a variety of shifts to cover the 24-hour period, including weekend work. Full-time workers will be expected to work 2.5 weekends per month as the service is at its busiest during the out-of-hour period.
There will also be an expectation to support other services with urgent care as required, such as urgent treatment centres.
They will provide assessment, medication advice, and health information supporting individuals to access the appropriate level of care, including advice to manage their symptoms at home.
This post is likely to commence from April 2025.
Main Duties of the Job
1. Provide skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgement and evidenced-based practice.
2. Utilise advanced listening, probing, and facilitative skills across a diverse range of telephone calls.
3. Provide accurate advice and health information to patients via the telephone in order to empower them to act upon the advice given.
4. Facilitate clear patient pathways through primary, community, urgent, and secondary care.
5. Provide leadership in your area of responsibility by providing clinical leadership and motivating and supporting colleagues to maintain and improve their performance.
Examples of calls that the post holder will be assessing via the telephone include:
* Breathlessness
* Pain
* Skin rashes
* Toxic ingestions
* Gastrointestinal presentations such as diarrhoea and vomiting
* Altered behaviour
* Fever
* Ear, nose and throat presentations such as tonsillitis
Person Specification
Essential
* Registered health care professional with existing registration - first level nurse/paramedic
* Educated to degree level or equivalent
* Substantial consolidated experience of clinical practice in a range of settings
* Experience of working in a variety of primary or urgent care settings
Desirable
* Supervision/mentoring experience
* Experience of urgent or emergency care
* Previous experience working via remote consultation/use of system one
* Ability to demonstrate a working knowledge of the clinical governance agenda
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
UK Registration
Applicants must have current UK professional registration.
Employer Details
Employer Name
Lincolnshire Community Health Service NHS Trust
Address
Beech House
Waterside South
Lincoln
LN5 7JH #J-18808-Ljbffr