Job Description
EPR Support Analyst needed based in Manchester. Our client is a world-leading packaging supplier of climate packaging solutions to manufactures in a wide variety of industries. The successful candidate will have experience SQL Sever and ideally a manufacturing background. You will be working in a fast-moving environment and will be reporting to the Operations Manager.
Position Overview
1. To maintain and aid in implication of MS Dynamics Business Central ERM
2. To maintain the company in-house developed MS Access and SQL Server Database
3. To maintain the companies computer hardware and software
4. To maintain the companies Virtual Server Farm
5. To maintain the companies network and peripherals
6. To maintain all user Active Directory accounts and Office 365 accounts
7. To maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam Software
8. To manage 3rd party supplier relationships
9. To maintain the companies 3CX VOIP telephone system
Position Responsibilities
10. Aid in the Installation and Development of MS Dynamics Business Central
11. Support all company staff in the use of Microsoft Office 365 based software
12. Resolve, escalate to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they arise
13. Manage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCP
14. Installation and management of Printers and other peripherals
15. Manage all Virtual Servers and PC’s running in VMWare
16. Manage the Cyber Security software and hardware including DrayTek, Ubiquiti Dream Machine and RDP Guard
17. Work within company IT Security policies
Position Requirements
18. MS Dynamics Central Business (Up to Developer Level) – not essential
19. MS Visual Studio (Up to Developer Level)
20. MS SQL Server 2016 (Administrator Level
21. MS Visual Basics for Access (Up to Developer Level)
22. Terminal Services Server (User / Management Level)
23. Fully Understands TCP/IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting
24. Ability to install new software within Terminal Services
25. Ability to install new operating systems and maintain Upgrades and Updates, both PC and Server
26. Experience supporting Microsoft Office Software to all levels
27. Knowledge of VOIP telephone systems in particular 3CX
28. Knowledge of Microsoft Exchange and Office 365 Email
Position Remuneration
29. Salary £34,000 – £38,000 (DOE)
30. Bonus Potential
31. 40 Hours per week / Monday – Thursday 8am – 17:00pm / Friday 8am – 16:10pm.