JOB TITLE: External Services (Trolley Collectors)
LOCATION: Gyle Shopping Centre
REPORTING TO: Operations Manager
PAY RATE: £12.00 per hour
SHIFT PATTERN: weekends only Saturday and Sunday, 16 hours per week
Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets, benefiting from easy commuting from Edinburgh City Centre and surrounding areas. It offers free parking and discounted benefits from certain retailers.
As part of the AMB Cleaning Team, you will benefit from a full uniform with an annual refresh, access to the Perkbox employee benefit scheme, which includes discounted e-vouchers for most retailers, including gyms, holidays, and car rentals. It also offers an Employee Assistance Programme that provides 24/7 independent support for all colleagues. This position is for a Trolley Collector working 16 hours per week on a weekend-only shift pattern. We offer 28 days of annual leave, including Public Holidays.
Online e-learning is readily available, supporting our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and an induction programme for all colleagues with a one-team approach make this a fantastic opportunity to join our team.
Main Duties & Responsibilities:
* Maintain high standards at Gyle Shopping Centre, proactively dealing with issues as you see or are made aware of them, including the car park, service areas, and walkways.
* Assist customers and retailers when required.
* Assist in emergency situations.
* Retrieve trolleys from the car park and transfer them to trolley bays.
* Ensure that the trolley bays are kept clean and free from rubbish.
* Attend to any external duties and other reasonable associated tasks within the car park area and any other areas as directed by the ABM nominated supervisors and managers.
* Be flexible and responsive to changing daily priorities fulfilling requirements.
* Be knowledgeable of all trolley collection-related tasks so that at the commencement of the shift, current scheduled activity is supported without the need for specific direction.
* Be sufficiently cognizant of the building layout to service required areas.
* Prioritize jobs according to urgency, allowing duties to be completed within any time allocations to the necessary quality, planning around periodic tasks.
* Escalate any issues to the ABM nominated supervisors and managers.
* Ensure that the work area is clean, well maintained, and all equipment is secure.
* Communicate regularly with ABM nominated supervisors and managers to obtain feedback on quality, service, and care.
* Undertake training as necessary in line with the development of the post.
* Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Person Specification:
* Availability as and when required, including evenings and weekends depending on shift patterns.
* Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures.
* Attend and participate in meetings as required.
* Operate and manage workload effectively without supervision.
* Ensure all health and safety procedures are applied in compliance with legislation and company policy and procedure.
* Maintain critical standards for professionalism, service, speed, and quality assurance.
* Adhere to new policies and procedures to ensure that a respectful workplace exists.
Essential:
* Sound communication skills.
* Clean driving licence.
* Demonstrate initiative in the absence of supervision, accepting responsibility.
* Knowledge of safety regulations, building codes, and other compliance policies.
* Execute duties in a manner that minimizes incidents and accidents within your department.
* The staff member must be available throughout the duration of the designated shift.
We’re proud to offer a great range of benefits, including:
* 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
* Mental health support and life event counseling.
* Get Fit Programme.
* Financial and legal support.
* Cycle to work scheme.
* Access Perks at Work, our innovative employee app where you can find perks: discounts, gift cards, cashback, and exclusive offers.
For more information about ABM’s benefits, visit our careers page.
ABOUT US:
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants, distribution centres, entertainment venues, and more. In the UK, we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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