Our client in Irthlingborough and Northampton are looking for a Administrators (HireDesk) to join their team.
£11.79 per hour
8am-4pm / Monday - Friday
Main Responsibilities:
* Operate and maintain a spreadsheet recording all plant movements.
* Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate.
* Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details.
* Source and re-hire external equipment ensuring both best price and quality.
* Liaise with depots to ensure that plant is available.
* Prevent invoice queries arising by ensuring contracts are raised accurately.
* Use Smart Office to locate plant and check correct rates are being used.
* Reporting errors on rates to Major Account Managers.
* Produce weekly reports for customers showing all plant movements.
* Attending occasional meetings with Major Account Managers.
* Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
* Liaise with Major Account Managers and provide updates and performance reports as required.
* Weekly reports to Major Account Managers and customers.
If you have admin experience, please apply today with an updated CV