Job Description As a Collections and Delivery Driver for DPD, you'll play a crucial role in our operations, often serving as the first point of contact with our customers. Your responsibilities will include: Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van according to your delivery schedule Safely operating and maintaining your assigned vehicle, adhering to all traffic laws and company policies Executing multi-drop collections and deliveries throughout your designated area, ensuring timely and accurate service Providing exceptional customer service when handing over or collecting parcels, representing DPD in a professional and friendly manner Utilising our mobile technology to update delivery statuses, capture customer signatures, and manage your route effectively Handling parcels with care and attention, ensuring they remain in pristine condition throughout the delivery process Promptly reporting any issues or delays to your supervisor and taking appropriate action to resolve them Maintaining accurate records of deliveries, collections, and any incidents that occur during your shift Adhering to health and safety regulations, including proper use of provided uniform and PPE Your role is vital in upholding DPD's reputation for reliability and customer satisfaction. We rely on your dedication to deliver parcels on time and provide a great service that keeps our customers coming back.