Sales Advisor – InMotion – Electronics Retail Store - Glasgow Airport
Contract Type: Permanent
Working Hours: 18 hours per week (3x 6 hour shifts per week)
WHSmith has a remarkable heritage and is seeing growth in our airports, hospitals, rail stations, and motorway services. We want to provide products to everyone on any of life’s journeys. Our InMotion brand is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Our aim is simple: to make every one of life’s journeys better!
As a Sales Advisor, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards and share product knowledge with our customers, ensuring they are delighted with everything they buy from us.
Airport Requirements:
* 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
* Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
* Photographic ID, i.e., passport or UK Driving Licence.
What Being a Sales Advisor Is All About:
* Your role is to play a part within a winning team to assist in driving sales, commerciality, and service standards.
* Having great product knowledge to sell and recommend our products and services to customers.
* Delivering best-in-marketplace standards through presentation, availability, and keeping the store clean and tidy.
* Working as part of a winning team: pulling together with other members in the team to thrive in a fast-paced environment and enjoy all the challenges that this brings.
What Our Store Leadership Team Would Love to See:
* Current/recent retail product (or similar) sales experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV.
* Good communication and listening skills to understand our customers' needs and help them with their product choices.
* A passion for providing a great customer experience by offering amazing product knowledge.
* Great organization skills plus strong attention to detail.
* Ability to work as part of a team, supporting your colleagues and helping to deliver daily activities.
* Creating a sense of pride within the store to ensure both colleague and customer facilities are of a good standard, and that we are operating safely and legally.
How We Reward Our Teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.
WHSmith is proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us.
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