Retail Services Manager Overview Location Headington Oxford - OXFORDSHIRE Oversee and manage Retail Services Assist and support Contract Manager with training, Food Safety and Health & Safety of the whole department Assist and support Contract Manager on recruitment and retention of staff following Trust policies Ensure Retail area are clean, fully stocked, with correct labelling & menus Ensure the "right people, in the right place, at the right time" Make sure you are available to help at busy times Reduce Retail food wastage Order provisions for Retail Services Audit Retail meal services for Breakfast, Lunch and Supper (what's the difference) Gather feedback from Customers on Catering Service Administration of Retail Services In the absence of the Retail Supervisor, check the daily cleaning schedules throughout the retail department Hold Daily team meetings with Supervisor, and weekly for Retail Services staff. Document discussion points (H&S, retail promo's, Elior News, Sales, Costs) Collate wastage sheets and totals NB: The above is only a guideline and a short overview of what actually needs doing. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people