Customer Sales and Service Advisor based in Rochdale
Offering £27,000 per annum New Exciting Opportunity!
3 month, Temp to Perm Contract
We are looking for a motivated and enthusiastic individual to join our Consumer Sales team. This role involves retaining and growing our customer base by handling inbound calls from existing and prospective customers. The successful candidate will identify customer needs, recommend suitable solutions, and strive to exceed sales targets while maintaining a strong focus on delivering an excellent customer experience.
LOCATION: Rochdale, OL11
SALARY:
£13.85 per hour / £27,000 per annum
Paid weekly, every Friday
HOURS:
Full time, 37.5 hours per week
Monday to Friday; 9am - 5pm
Saturday; 9am - 5pm
Working 1 in 4 Saturdays (from Home)
KEY RESPONSIBILITIES:
1. Achieve sales targets through customer retention, upselling, and acquiring new customers.
2. Respond to inbound sales calls, emails, and chats, identifying and addressing customer needs.
3. Make outbound calls to customers, analysing their requirements, and recommending solutions.
4. Maintain a deep understanding of our products, services, and industry trends.
5. Collaborate with other areas of the business to contribute to the overall goals of the sales team.
6. Profile prospective customers to identify business needs through effective questioning.
REQUIREMENTS:
1. Strong interpersonal skills with the ability to communicate confidently at all levels.
2. Proven ability to build and maintain customer relationships.
3. Self-motivated with excellent time management skills.
4. Ability to learn and adapt to new products quickly.
5. Experience in Telesales or Telecoms environments is beneficial.
6. Interest in internet technologies.
7. Resilience and a positive attitude towards meeting and exceeding targets.
If you are interested please apply below!!
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