P+S Personnel are pleased to be working on behalf of our client, who is currently seeking a Field Service Engineerto join their team based in Norwich on a full-time, permanent basis.
Role Summary:
In this role, you will be working on-site at customer locations, both in the UK and abroad, either on your own or leading a small team. After completion of product training (in factory and on the job training) you will install, commission and test company designed systems utilising your electronic, digital and electromechanical skills.
Main Responsibilities:
1. Carrying out installation, commissioning, repair, service and training of company designed systems and submarine navigation plotting tables.
2. Once trained and deemed competent, carrying out live testing of systems to ensure accurate fault diagnosis.
3. Coordinating with the Project Managers and Customer Support Manager in order to ensure effective delivery of service to the customer at their sites.
4. Producing complete, accurate and timely reports.
5. Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
6. Adhering to health and safety practices and procedures.
7. Constructing, conducting and instructing training courses within the factory and at customer locations.
8. Attending Sea Trials for periods of times at sea, keeping shipping routines.