We are looking for a friendly and experienced Weekend Receptionist to join our team on working one shift per week on a part-time basis on a Sunday only. This is a 7.5 hour contract per week covering the rota in staff absence. The working hours are as follows: 10am - 18:00pm (these hours are non-negotiable). You will be expected to work every Sunday.
Main duties of the job
Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. You will be working in a fast-paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition, excellent communication skills, and have at least 1 year's experience working in a similar role with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential.
Job responsibilities
Your Day-to-Day...
* Provide a professional, welcoming reception experience
* Greet visitors & notify the appropriate member of staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls and take messages where appropriate
* Sort & distribute post, and assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users and ensure all staff comply with security protocols.
You are...
* An experienced receptionist with at least 1 or more years of experience working as a Receptionist
* Organised, naturally helpful and good at multitasking
* Computer literate including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly & approachable with excellent communication skills
* GCSE Maths and English qualified, with a good level of numeracy and literacy
* Diligent & accurate, with an eye for detail and an understanding of confidentiality.
Why Cygnet? We'll offer you
* Strong career progression opportunities
* Expert supervision & support
* Cycle to work scheme & employee discount saving
Please note: successful candidates will be required to undergo a standard or enhanced DBS check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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