Job Description
Looking for a varied and busy administrative role?
We're recruiting for a Stock Administrator to provide operational support to customers by ensuring vans are fully stocked - enabling repairs to be fixed first time.
You'll also investigate stock anomalies, actively maintain annual stock counts and support with maximising technician productivity, meeting service level agreements and minimising costs.
Duties will also include:
* Provide operational support to ensure SLA's are met.
* Respond to stock queries swiftly and accurately.
* Writing and presenting reports.
* Utilise troubleshooting skills to investigate missing stock.
* Act as an effective channel of information and provide support to technicians in all matters regarding van stock.
* Maintaining knowledge of products and services to deliver an excellent customer experience creating opportunities and making the company the customers the partner of choice.
* Support technicians in achieving SLA's.
* Responsibility for managing annual stock counts and monthly stock returns.
* Encourage best practice and feedback ideas for improvements.
You'll need to have excellent attention to detail, strong data and analysis skills and be a good organiser with time management skills.
Advanced knowledge of Excel including pivot charts is required.
You'll be join a friendly, supportive team, on an 18 month contract, working hybrid between home and their Ely office.
Location:
Ely, Cambridgeshire
Hours:
Monday-Friday 37.5 hours per week
Salary:
£25,000 per annum
Duration:
18-month fixed term contract
EA First Ltd are acting as an Employment Agency for this fixed term contract vacancy.