Sales Administrator (Part Time)
Burgess Hill, £17,333 (FTE £26K), Part Time - 25 hours per week, Monday - Friday 5 hours per day anytime between 8am and 5pm
We are thrilled to be exclusively working with one of our established clients, based in Burgess Hill who are currently seeking a Part Time Sales Administrator to join their busy, friendly Sales team. This is an exciting role for a candidate with previous experience working within administrative roles and with excellent IT skills.
As Sales Administrator you will be responsible for updating and maintaining accurate customer and delegate records, the booking and invoicing of courses, whilst providing quality customer communication via email and phone. You will be required to update the company CRM system and documentation with pricing and course information to help drive revenue through the Sales Team.
Responsibilities
1. To update and maintain the company CRM system with accurate customer records, pricing and course information
2. To process reserved spaces on training courses
3. To produce sales documentation of courses booked by the Sales team including booking confirmations, raising invoices, course and centre information
4. To email customers their course documentation in a timely manner, and deal with any
5. queries that come back with the full support of the Sales Team
6. To provide professional customer email communication and phone support
7. To take customer credit card payments over the phone
8. To work collaboratively with the wider Sales & Scheduling Team and contribute in a positive, proactive way.
9. Work collaboratively with the Scheduling and Sales Teams to support the exploitation of all potential opportunities
10. Work collaboratively with the Trainers, Assessors and Admin Support Teams to ensure they have all the necessary information to provide a superior customer experience
11. Answering general enquiries calls and other duties as and when may be needed to support the wider team
12. Training Course Preparation, to include but not limited to: completion of course registers and classroom checks
Key Skills Required:
13. IT Literate, specifically Microsoft Office
14. Previous administration experience
15. Self-motivated but a good team player
16. Able to prioritise and be accountable for managing own workload
17. Experience with CRM software (input) would be highly advantageous
Company Information
My client provides specialist training to the Building Engineering Services Sector. They have been delivering gas, plumbing and electrical training courses since 2004. Clients on their programmes benefit from a wealth of industry experience amongst their training team, as well as extensively equipped workshop facilities and structured learning programmes.
Package
Salary £17,333 (FTE £26K)
20 days holiday plus bank holidays
On site Parking
Pension.
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