NEW JUST IN - My clients seeking an experienced Project Operations Manager (freight) for their Aberdeen branch!
Duties would include:
To ensure the smooth running of the day to day operation
Motivate, guide and mentor team members to exceed goals
Create positive environment within the team centred on delivering superior customer service
To assist with HR- recruiting and training new members of
Be first line of contact for performance management/team members development/discipline
Train new team members to company standards, customer service and job duties
Monitor timekeeping and performance within the team
Provide effective communication to team members and to management
Remain in connect with customers and suppliers to develop strong relationships
Maintain strong working knowledge of the company, its products/services and offers technical support and information to the team
Follow strict and time sensitive SOPs/KPIs to ensure compliance
Ensure Invoicing, job costing and milestones are updated within the required timeframe
Assist Sales and management with customer development
Regular customer communication / meetings and assist with business reviews
To receive and resolve queries from customers and suppliers
Key Skills
5 years+ project freight experience
In dept knowledge of customs procedures and regulations
Previous project experience at a senior level
Good knowledge of all modes of transport- imports and exports
Strong leadership skills
Financial awareness
Problem solving skills
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