Main area Imaging - Nuclear Medicine Grade NHS AfC: Band 3 Contract Permanent Hours
* Full time
* Part time
* Flexible working
37.5 hours per week (Hours are to be worked Mon-Fri between 8am and 5pm (subject to departmental need))
Job ref: 381-IM-6625785
Site: Midland Metropolitan University Hospital Town: Smethwick
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 13/02/2025 23:59
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
Job overview
This is an exciting opportunity to join our enthusiastic Nuclear Medicine department within the SWBH Trust. You will need to demonstrate excellent communication and organisational skills, accurate data input/ IT skills and an ability to work to deadlines.
We are looking for a team player, who is motivated, reliable and eager to learn, and wanting to contribute to improving the journey and experience for our wide range of patients. The department offers imaging and non-imaging diagnostic tests and a small number of therapeutic procedures. We are a part of the imaging group within the Trust.
Main duties of the job
You must enjoy working in a busy environment and be able to prioritise your own workload. You will need good interpersonal skills, be IT literate and able to work under pressure in a fast-paced environment.
The role is to provide administrative and clerical support to the Nuclear Medicine department. This will involve arranging patient appointments - from receiving a referral right through to contacting the patient and providing basic instructions in line with departmental protocols. The post holder will also be the first point of contact for patients when attending their appointments, so will need to have a professional and friendly manner.
Liaising with the multidisciplinary team is a large part of this role, be that confirming appointments with the Same Day Emergency Care team, contacting secretaries regarding referrals or arranging additional support services for patients as required, for example, interpreters and transport teams.
Person specification
Experience
* Relevant experience in NHS environment similar or related
* Experience of working in an NHS imaging department
Qualifications
* GCSE (or equivalent) level English and Maths
* Recognised qualification equivalent to level RSA II
* NVQ3 Level 3 (or equivalence from short courses, local training and experience)
* Good mathematical skills
* Knowledge of hospital patient database systems e.g. CRIS, UNITY/EPR
Skills
* Ability to work under pressure
* Good level of written and spoken English
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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