Lomond Chandler's Ford, England, United Kingdom
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Welcome to Charters, part of Lomond, the UK's leading network of lettings and estate agencies, with 10 offices and over 150 staff. We bring local knowledge and strong values to help people find, sell, and rent properties.
We are excited to offer an opportunity to join our team as an End of Tenancy Manager in our Chandler's Ford office.
About the Role
* Handle documentation related to end of tenancy processes, including inventory reports, check-out reports, and deposit refunds.
* Coordinate repairs or maintenance to ensure properties are ready for re-letting.
* Serve as the main contact for landlords and tenants, providing updates and resolving issues promptly.
* Assist in resolving deposit disputes, liaising with landlords and tenants, including submitting dispute paperwork.
* Arrange professional cleaning to ensure properties are presented well for new tenants.
* Maintain accurate property inventories, documenting discrepancies or damages.
* Stay informed about legislation and regulations related to end-of-tenancy processes to ensure compliance.
Candidate Qualities
* Experience in property management or related fields, preferably within the UK rental market.
* Strong attention to detail and organizational skills.
* Effective verbal and written communication skills for liaising with landlords, tenants, and contractors.
* Knowledge of UK legislation related to tenancy processes.
* Ability to work independently and manage multiple tasks in a fast-paced environment.
* Proficiency in MS Office.
Benefits
* Discounts at over 900 retailers via our smart spending app.
* Access to our wellbeing centre and Employee Assistance Programme for support and counselling.
* Option to purchase additional holiday days.
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to promote eco-friendly commuting.
* Enhanced Family Friendly Leave policies.
* Competitive pay, incentives, and bonuses.
* Recognition through loyalty celebrations and retirement planning.
* Support for professional development and qualifications.
* Fun company socials and a diverse, inclusive workplace.
Join us and experience a workplace that values you. Apply today!
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
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