Home Property Claims Handler - salary £24,200 - £27,300 (guaranteed increase to £25,400 - £28,500 effective 1st April 2025); We have exciting opportunities for experienced Claims Handlers to join us in our office based in Maxim so why not further your career in Claims with Aviva!
This is a hybrid working position, with 50% of your working week being spent in our Maxim office.
Our Claims Handlers handle insurance claims with the maximum efficiency and minimum fuss, in modern and welcoming office environment.
Primarily a phone based role, you will manage home claims efficiently and empathetically from start to resolution. You will handle incoming calls, guide customers through the claims process, gather necessarily information, in order to assess claims in line with policies and procedures, ensuring we reach the best outcomes for our customers
Don't worry if this is something new for you, full training will be provided. We encourage applications from everyone who wants to help us achieve our purpose of supporting our customers insurance needs.Shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm Saturday and Sunday.
~ Our current rotation is one late shift every 2nd week and 1 weekend day every 3rd weekend.
~ You will be required to be flexible with these hours as shifts for this role are on a rota basis.
~ We are also open on Bank Holidays.
A desire to utilise, and grow, your existing home claims experience
~ Flexible attitude towards change and ability to work in a fast paced environment.
~ Starting salary of £24,200 (guaranteed increase to £25,400 from 1st April) (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be)
~ Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
~ Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
~ 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
~ Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
~ Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
~ Brilliantly supportive policies including parental and carer's leave
~ Flexible benefits to suit you, including sustainability options such as cycle to work
~ Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
~ Research tells us that women, particularly, feel this way. To find out more about working at Aviva take a look here
Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. britton@aviva.