To support their line manager and the other members of the North Business Unit in the delivery of the existing FM contracts. REPORTS TO: The operative shall report directly to the Operations Manager RESPONSIBILITIES: To ensure the satisfactory performance and further development of all tasks for which he/she is responsible including:
* Compliance with contractual requirements.
* Supporting client satisfaction and quality of service.
* Identifying and proposing innovations to improve service delivery
* Ensuring the company systems are implemented in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
* Delivery of works as directed by their line manager to ensure satisfactory quality levels.
* Developing competency levels through a commitment to continuing professional development.
* To maintain a driving licence to remain mobile at all times.
* Responsible for carrying out PPM & reactive tasks across site
* Emergency lighting testing
KEY DUTIES: The operative will be expected to carry out the following tasks which should not be assumed as exhaustive,
* Ensure allocated tasks are completed to a high standard and in accordance with the monthly PPM task allocation and clients' requirements.
* Provide assistance to the North Business Unit engineers as required with regards to Planned & Reactive services.
* Ensuring compliance of any contractors on site and monitoring RAMS.
* Monitoring logbooks on site are completed on sites after any PPM Reactive works are carried out.
* Ensure timesheets and work reports are completed by FES engineers whilst on site
* Report issues raised by client/contractors/FES Engineers to line manager
* Monitor and ensure compliance on Maximo
* Induct and supervise Contractors on site
* This list is not exhaustive, and you may be asked to perform other duties within the scope of the contract.
* Liaise with the client daily
* Maintain a record of deliveries and mail to site
* Attend weekly planning meetings with client
Practical experience in a similar role.
* A Full driving licence.
* Understanding of asset management principals and maintenance techniques.
* Understanding of planned and reactive services.
* A pro-active attitude.
* Excellent verbal communication skills and ability to form working relationships.
* IT proficient in Excel and Word
* The ability to form relationships with clients and to exceed customer expectation.
* Approachable demeanour and a demonstrable commitment to team working through flexible working hours.
* A knowledge of Health & Safety requirements.
* A commitment to continuing professional development.
* Excellent record keeping
Salary will be negotiable, and agreement will be dependent on qualifications and experience. 32 Days holidays including bank holidays.
Hours of work will normally be Mon - Fri: 08.00 - 18.00 (45 hrs) although this may be varied from time to time depending on the needs of the company.