Fonab Castle Hotel, Foss Road, Pitlochry, Perthshire, PH16 5ND
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Join Crerar Hotels - Where Passion Meets Hospitality!
The Fine Dining Restaurant Manager is responsible for overseeing the daily operations of a luxury restaurant within a 5-star establishment. This role requires exceptional leadership, attention to detail, and a deep understanding of fine dining service standards, ensuring an impeccable guest experience. The manager will lead the front-of-house team, maintain operational excellence, and collaborate with the culinary team to deliver world-class hospitality.
Guest Experience & Service Excellence:
1. Ensure exceptional customer service, maintaining the highest fine dining standards.
2. Anticipate guests' needs and personalize their dining experience.
3. Handle guest feedback and complaints with professionalism and efficiency.
4. Maintain an elegant and welcoming atmosphere in line with luxury brand standards.
Operations Management:
1. Oversee the daily operations of the restaurant, ensuring efficiency and excellence.
2. Manage restaurant reservations, table assignments, and special requests.
3. Ensure compliance with health, safety, and hygiene regulations.
4. Implement and maintain restaurant SOPs for service, cleanliness, and food safety.
Why Work with Us?
At Crerar Hotels, we truly value our team, and that's why we offer:
* Wagestream - Get instant access to your earned wages when you need them.
* YuLife - Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
* Echo - Our brand-new communications platform keeps you connected and engaged.
* Career Development - We invest in our people with fantastic training and progression opportunities.
* Employee recognition and reward scheme - celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
* Exclusive Discounts - Stay, dine, and relax at our beautiful hotels at special team rates.
* Work in Breathtaking Locations - From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
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