Job summary The role of a Hospitality Host at a Barchester care home involves creating a warm and welcoming environment for residents, providing friendly and engaging service in the dining room and bar areas, and enhancing the overall quality of care and support provided. This is a fulfilling role that allows you to make a positive impact on the lives of residents. Main duties of the job As a Hospitality Host, you will be responsible for providing a friendly, engaging, and helpful service to residents and their families in the dining room and bar areas. This includes ensuring the dining and hospitality areas are well-maintained and that residents receive a high level of customer service. The role does not require any specific qualifications, but experience in a similar setting would be beneficial. You must be over the age of 18 to serve alcohol. About us Barchester Healthcare is a leading provider of care homes in the UK, offering a range of services including residential, nursing, and dementia care. The company is committed to providing high-quality care and support, and creating a warm and welcoming environment for residents. Date posted 28 December 2024 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1215942998 Job locations Barchester Healthcare Tewkesbury GL20 8US Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be desirable. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be desirable. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Tewkesbury GL20 8US Employer's website https://www.barchester.com/ (Opens in a new tab)