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Job Summary
An exciting opportunity has arisen in the NPTS Service Group for a Service Manager within the Hospital Operation Division. This role is diverse, fast-paced and plays a crucial role in operational success, ensuring day-to-day running of the hospital site across all disciplines and linking with key stakeholders.
The main base for the role will be at Neath Port Talbot Hospital, but cross-site cover may be required to support, if necessary, the Singleton Hospital Site. The individual will provide a high-quality service supporting Health & Safety, EPRR and site business, representing the Division in a range of Health Board working groups and meetings.
The role is critical in establishing positive relationships, solutions and pathways with the service areas, maintaining contract relationships and monitoring performance with the PFI contractor at NPTH.
We are seeking an enthusiastic individual, who has excellent communication and interpersonal skills, is confident and professional, and can make key decisions at a high standard that will enable them to challenge, motivate, influence and inspire colleagues at all levels, supporting the NPTSSG vision for the hospital.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
* Responsible for ensuring the effective delivery of day-to-day designated services within the Division.
* Lead on policy development and implementation for the designated area of responsibility.
* The effective management of establishment control within the area of work.
* Provide effective leadership skills ensuring that the values of the Health Board are embedded within the team.
* As directed by the Division Manager, lead on specific service improvement projects.
About Us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or whether they are disabled.
Job Description
Person Specification
Essential Qualifications & Knowledge
* Master's degree or equivalent experience at senior management level within the NHS.
* Service Improvement qualification (Silver) or working towards.
* Line management experience.
* Proven history of effective operational delivery.
* Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
* Ability to work autonomously and equally effectively as part of a team.
* Evidence of managing change and service planning capabilities.
Desirable
* Formal Service Improvement qualification e.g. FISH, six sigma.
Aptitude and Abilities
Essential
* Full range of IT skills.
* Excellent communication and organisational skills, ability to manage, motivate and develop team working.
* Excellent interpersonal and leadership qualities and ability to plan and prioritise.
* Innovative and well-organised and resilient to cope with people management issues on a day-to-day basis.
* Ability to manage under pressure and multi-task to achieve objectives.
Desirable
* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Employer details
Employer name: Swansea Bay University Health Board
Address: Neath Port Talbot Hospital, Port Talbot, SA12 7BX
Employer's website: https://sbuhb.nhs.wales/
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