Perform a professional service according to standard with attention to detail and in a prompt timely manner. Advise guests of treatments and products available at the spa. Ensure all standards are met and maintained through the use of effective check lists. Communicate through appropriate channels any guest related matters, products or equipment needs, technical, service requests, etc. Maintain accurate records of treatments carried out and till receipts for submission to claim appropriate commission entitlements. In the absence of the receptionist, to take bookings and accept payments for beauty treatments and products. To have a good knowledge of all other services. To ensure that all aspects of Health & Safety are maintained at the highest of levels and regular checks are carried out on all equipment in use in the treatment rooms. To report all defects promptly and ensure rectification is carried out in the shortest possible time or closure of equipment facilities. To carry out a variety of beauty treatments and promote the services that are offered to the standards required by the Hotel.
* Key Responsibilities:
* Perform a professional service according to standard with attention to detail and in a prompt timely manner.
* Advise guests of treatments and products available at the spa.
* Ensure all standards are met and maintained through the use of effective check lists.
* Communicate through appropriate channels any guest related matters, products or equipment needs, technical, service requests, etc.
* Maintain accurate records of treatments carried out and till receipts for submission to claim appropriate commission entitlements.
* In the absence of the receptionist, to take bookings and accept payments for beauty treatments and products.
* To have a good knowledge of all other services.
* To ensure that all aspects of Health & Safety are maintained at the highest of levels and regular checks are carried out on all equipment in use in the treatment rooms.
* To report all defects promptly and ensure rectification is carried out in the shortest possible time or closure of equipment facilities.
* To carry out a variety of beauty treatments and promote the services that are offered to the standards required by the Hotel.
About the ideal candidate:
* Previous experience as a fully qualified therapist.
* Excellent level of English.
* Friendly, approachable and professional with a mature manner.
* Proven retail sales skills.
* Excellent personal presentation.
* Very competent in hot waxing, providing outstanding beauty/spa treatments with an eye for detail.
Benefits:
* Competitive salary + excellent service charge.
* 28 holidays inclusive of Bank Holidays.
* Extra holiday for significant Birthdays (21.30.40. etc.).
* Life insurance.
* Next pension.
* Jumeirah perks website access discount.
* F&B and Spa treatment discount.
* One and a half times pay for work during bank holidays.
* Dry cleaning of uniform or Business attire.
* Meals on duty.
* Employee assistance programs.
* Wellness benefits Chiropodist, Flu jabs, and more.
* Taxi service after hours.
* Social events & recognitions programs.
* Ongoing training & development.
* Weeding/Baby gift.
* Cycle scheme.
* Internal transfer scheme.
* Eye test and discount for VDU users.
* Dental cash back plan.
* External transfer scheme.