Job summary The post holder is required to provide full clerical support to the nursing and medical teams - taking responsibility for the management of patient's notes whilst in the Acute Frailty Unit, for the storage and tracking of notes and arranging follow up appointments. You will be required to contribute towards the maintenance of a safe, secure and confidential environment. Main duties of the job Main Duties and Responsibilities Communications To communicate effectively with the multi-disciplinary team To carry out ward clerical tasks as required To carry out routine administrative/telephone related tasks To communicate effectively when giving/receiving verbal and written information Responsibility for Patient Care To maintain confidentiality of patient information Planning and organising To organise and plan own day to day workload or activities in order to meet the demands of the job role Responsibilities for Physical and / or Financial Resources To actively contribute to the efficient management of ward resources. Responsibilities for Human Resources and Leadership To support new or less experienced work colleagues to adapt to the workplace Responsibilities for Teaching and Training To participate in training and development activities that are relevant to the job role Physical Skills and Effort Use of physical effort to carry out the demands of the job role (e.g. pushing and pulling trolleys/handling of patients case notes ward clerk duties About us We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. Benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice Date posted 23 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata per annum Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 362-A-24-6675919 Job locations Stockport NHS foundation Trust Stockport SK2 7JE Job description Job responsibilities Main Duties and Responsibilities Administrative/Clerical Responsible for collection of notes for the ward, filing all relevant results in patient records, tracking and returning notes. Greeting patients and visitors to the acute frailty unit Reception duties whereby all relevant paperwork is compiled and notes are attended to. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust Provide clerical support to the Nurses and Drs in relation to filing, emailing, faxing and obtaining patient records and results as appropriate. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available. Inputting data onto relevant databases Passing on information to the nursing team Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the Nurses. Provide holiday and sickness cover for other clerical staff as required. Undertake administrative tasks specific to the role of the Acute Frailty unit The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13. Job description Job responsibilities Main Duties and Responsibilities Administrative/Clerical Responsible for collection of notes for the ward, filing all relevant results in patient records, tracking and returning notes. Greeting patients and visitors to the acute frailty unit Reception duties whereby all relevant paperwork is compiled and notes are attended to. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust Provide clerical support to the Nurses and Drs in relation to filing, emailing, faxing and obtaining patient records and results as appropriate. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available. Inputting data onto relevant databases Passing on information to the nursing team Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the Nurses. Provide holiday and sickness cover for other clerical staff as required. Undertake administrative tasks specific to the role of the Acute Frailty unit The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13. Person Specification education and qualifications Essential excellent verbal communication good general education including maths and english Desirable ecdl or equivalent IT skills Knowledge Essential microsoft office Desirable PAS Experience Essential experience of working in an administrative environment Desirable previous nhs experience skills and abilities Essential excellent communication skills at all levels Desirable proficient user of IT including microsoft Person Specification education and qualifications Essential excellent verbal communication good general education including maths and english Desirable ecdl or equivalent IT skills Knowledge Essential microsoft office Desirable PAS Experience Essential experience of working in an administrative environment Desirable previous nhs experience skills and abilities Essential excellent communication skills at all levels Desirable proficient user of IT including microsoft Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Stockport NHS Foundation Trust Address Stockport NHS foundation Trust Stockport SK2 7JE Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)