Job Description
The Role of Casual Sales Assistant:
This role may be working across GAME and/or the Home Department.
Key Accountabilities:
* To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
* Able to assist customers where security tags have been left on at the barriers
* Able to recognise and support on nearby tills if necessary.
* Deliver a world class customer experience that is unrivalled in the marketplace
* Display excellent attention to detail when helping to style customers by actively listening to their needs
* Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
* Resolve queries effectively face-to-face or on the telephone
* Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
* Maintain high standards of personal presentation
* Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
* Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
* Takes an active role in loss prevention within the store
* Adheres to all health and safety policies at all times
Qualifications
Essential Skills:
* Relevant customer facing experience which reflects the role
* Can demonstrate a passion for working with customers to enhance their shopping experience
* A desire and ability to deliver sales against targets set
* Ability to communicate confidently with colleagues and customers
* Be a team player
Additional Information
* Think without limits - Think fast, fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, own your role and own the results.
* Be relevant - Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.