In accordance with the practice rota, as agreed, the post-holder will be available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Screening patients for disease risk factors and early signs of illness in consultation with patients and in line with current practice disease management protocols, developing care plans for health Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and contemporaneous consultation notes to agreed standards Compiling and issuing computer-generated acute and repeat prescriptions Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Participating positively and actively in clinical and network practice meetings Four of our practices are training practices, there is a strong ethos around training and development of others, and the successful candidate will support the further training of other roles where appropriate Create opportunities to address patients care needs in the most expedient way, taking into account that continuity of care and access to services are often in direct conflict. Encourage patients to be aware of the service pressures within primary care and to manage their expectations of what we can realistically deliver in a manner that is fair and proportionate for all care priorities Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so. To immediately highlight any concerns you may have in respect of safety or quality of patient care to the Clinical Director/Practice Partners/PCN Manager. Develops and maintains up to date personal development plan and professional portfolio for purposes of annual individual performance review, appraisal and re validation. Manage own time, workload and resources effectively. Operate a high standard of probity. A commitment to learning and audit to ensure evidence-based best practice. Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. Manage and use information. Facilitates the use of up-to-date information technology in order to collate accurate and timely information as and when required by the practice. Facilitates the use of up-to-date information technology in order to collate accurate and timely information as and when required by the practice Assist in the development of practice protocols for the practice and clinical protocols for the clinical team Alert other team members to issues of quality and risk Can identify, critically appraise and present significant events related to own performance and discuss within the clinical team Actively contributes to Practice/Service/Team audit/Research activity as required Instigates audit activity as required e.g. new services Contributing to evaluation/audit and clinical standard setting within the organisation The role holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy Use personal security systems within the workplace according to Practice guidelines Identify the risks involved in work activities and undertake such activities in a way that manages the risks Make effective use of training to update knowledge and skills. Use appropriate infection control procedures, maintain work areas in a tidy and safe way and free from hazards.All staff at this organisation have a duty of conform to the following responsibilities: To ensure that work is carried out within the clearly defined protocols, policies, and procedures of both practice and network Recognises scope of job role and does not act beyond this boundary Provide accurate information in a timely manner to patients and their carers/relatives To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but of how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care At this organisation, we continually strive to improve work processes that deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Attend any associated training courses relevant to the role Undertake training for any qualifications as required by the role Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work To share best practice with colleagues across the PCN Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice and PCN procedures and policies, and current legislation Respect the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others, and to cooperate with employers to ensure compliance with health and safety requirements All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working, while working effectively with others to clearly define values, direction and policies impacting upon care delivery Effective communication is essential, and all staff must ensure they communicate in a way which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.This job description reflects the current situation. It is subject to review and updating in the light of changing service needs. Details may be changed in consultation with the role holder and/or reviewed at their annual appraisal. This job description reflects the current situation. It is subject to review and updating in the light of changing service needs. Details may be changed in consultation with the role holder and/or reviewed at their annual appraisal.