Northern Care Alliance NHS Foundation Trust
We are pleased to invite applications for a part time (30 hours) Macmillan Acute Oncology Co-ordinator to work at The Royal Oldham Hospital.
You will be responsible for the co-ordination and organisation for the Acute Oncology Service (AOS) under the direction of the Macmillan Acute Oncology Nurses (MAON) across a 7-day service (including bank holidays).
You will be part of a small dynamic team providing a 7 day service to patients admitted to Royal Oldham Hospital, Rochdale Infirmary and Fairfield General Hospital with acute oncology presentations.
Personal & Professional Development is one of the foundation stones of the service and actively encouraged.
Main duties of the job
You will provide full administrative, clerical and secretarial support for the team and co-ordinate regular team meetings and the quarterly Acute Oncology Operational Group Meeting, this will include concise minute taking.
You will be the first point of contact for patients and relatives accessing the Acute Oncology Service via telephone. This will include effective sign posting to other services and reacting appropriately to patients in emergency situations and notifying the Macmillan Acute Oncology Nurses (MAONS) of patients attending ED.
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
Person Specification
Qualifications
* GCSE or equivalent in Math's and English
* Recognised IT qualification / EDCL and knowledge of NHS systems and databases
* NVQ Level 3 Business and Administration or willingness to work towards this
* Communication Course / Qualification / Sage & Thyme
Knowledge, Skills & Experience
* Experience of working within an acute healthcare setting within the NHS
* Experience in a range of secretarial and wider administrative duties and experience of establishing and maintaining office systems.
* Able to work autonomously and unsupervised where appropriate
* Facilitating local and Trustwide meetings including extensive minute taking
* Experience of data collection, data input and data reporting. Experience of manipulation of data to provide data analysis reports and graphs and charts as required
* Experience of data submissions and report collation with experience of using advanced Excel
* Experience in managing the demands of a fast paced working environment with ability to respond appropriately to complex situations
* Practical and working knowledge of Trust IT systems
* Ability to work on own initiative and manage own workload having the ability prioritise workload is essential
* Excellent organisational skills including diary management / responsibilities for the team
* Ability to work as a responsible team member using effective interpersonal skills
* Ability to work quickly and accurately under pressure using own initiative in relaying complex and confidential medical information
* High level of attention to details especially where numbers and figures are concerned
* Practical and working knowledge of Microsoft Office Systems, including an advanced level of knowledge of Microsoft Excel / Microsoft Teams
* Willingness to learn new skills and attend courses in line with the role
* Ability to demonstrate empathy and support for colleagues and patients
* An awareness of the Acute Oncology Service
* Working within cancer and/or palliative care including a basic knowledge of oncology terminology
* Aware of the Cancer Diagnosis process and pathways
* Working within a multi-disciplinary team
* Effective communication skills enabling tact and diplomacy when relaying sensitive information to staff, patients and carers some of whom may exhibit challenging behaviour
* An awareness of the Quality Assurance Team (formally peer review process)
* Understanding of acute hospital outpatient and inpatient pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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