Job Title: Donor Engagement Officer
30 hours per week / Permanent / £31,220 per annum, pro rata
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About the Role
We are seeking a skilled Donor Engagement Officer to join our Fundraising and Communications Team. This team is responsible for bringing funding into our services and raising our profile through marketing and fundraising campaigns.
As a Donor Engagement Officer, you will be responsible for growing our fundraised income through donations and fundraising, while nurturing relationships with our existing supporters and developing new ones.
You will maintain our Customer Relationship Management (CRM) database, carry out email marketing, and be responsible for our fundraising materials. You'll support our marketing and fundraising campaigns and create compelling content that drives engagement.
In addition, you will create and deliver impactful communications that support promotional and fundraising activities and campaigns.
The role will be based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid working is considered with one-two days working from home.
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About You
* You will have experience of working as part of a marketing or fundraising team.
* You'll have experience of working with Customer Relationship Management (CRM) databases, email marketing platforms, and have the ability to segment and design effective and engaging supporter journeys.
* You will have proven experience of generating income from supporters, meeting fundraising targets, and delivering objectives set as part of a fundraising strategy.
* Effective communication, organisational skills, and the ability to cultivate and manage internal and external relationships are essential.
* You will have experience of managing social media channels and basic knowledge of other digital marketing, along with excellent written and verbal communication skills.