Honeywell Aerospace is a leading global aviation supplier designing, manufacturing and distributing advanced electronic systems, products and services to commercial, defense and space industries.
This position, reporting to the Repairs & Overhaul Value Stream Leader, will be collecting, analysing, compiling and disseminating Customer related data in various forms across the Site and to ISC Leadership as well as externally directly into the Customer base. The purpose of this role is to gather data and information to determine trends to make improved business decisions cross functionally in supporting Customer key metric growth using Lean initiatives in line with HOS principles.
Key responsibilities:
1. Build strong relations with the customer that in turn, leads to the identification of opportunities for the business to improve customer focus and commitment.
2. Ensure the customer has adequate visibility to the issues and corrective action plans in place for their products.
3. Work closely with operations to provide credible forecasting and recovery plans to the customer using a standardised approach.
4. Continuously improve customer communications.
5. Host and represent ISC interests at programme cross functional review meetings (customer focus teams).
6. Provide and analyse delivery performance to mentor, steer and drive process improvement projects.
Skills and experience
1. Bachelor's Degree plus directly related experience, or equivalent required.
2. Demonstrated capability in organising and managing projects.
3. Excellent program management skills.
4. Effective listening skills, clean and concise verbal and written communication.
5. Unrelenting desire to improve our service, products and processes with a positive can-do mindset; results oriented.
6. Demonstrated experience in analysing, troubleshooting and problem resolution determination through the use of IT resources.
Our offer
1. A culture that fosters inclusion, diversity, and innovation in an international work environment.
2. Market specific training and ongoing personal development.
3. Experienced leaders to support your professional development.
Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now
and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
Additional Information
* JOB ID: HRD258677
* Category: Integrated Supply Chain
* Location: Building 197, Bunford Lane, Yeovil, Yeovil, SOMERSET, BA20 2YD, United Kingdom
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