Social Media Campaign Professional
Posting Date: 13 Mar 2025
Function: Brand and Marketing
Unit: Consumer
Location: One Braham (4140), London, United Kingdom
Salary: Competitive with great benefits
About EE
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running.
We are setting up a new team to cement our brand as a leader in the social media space. In this role you will be responsible for campaign management and nurturing our online community across the key social media platforms. This will include end-to-end brief management, creative reviews and identifying opportunities for EE to get involved in trending conversations. You’ll also be the key insight lead for our social campaigns, ensuring that we move quickly to always be at our best and driving EE as the most personal brand.
If you want the chance to be part of one of the UK’s most famous brands and help set up a completely new team, driving new ways of working and pioneering new comms approaches for the whole business then this is the role for you. We want someone who is a self-starter and wants to drive huge impact every day.
What you’ll be doing
* Support the Head of Social with the execution of an always-on campaign content plan that actively drives the brand engagement on the platform.
* Manage the campaign process from briefing to execution
* Monitor and analyse key social media metrics (engagement, reach, growth and sentiment) to identify trends, optimise performance of campaign content and make data driven recommendations to the Head of Social / Creative Manager.
* Produce clear and actionable reporting that can guide the strategy and content execution plan for the channel, as well as inform the wider business stakeholders.
* Identify relevant and timely opportunities to partner with creators, brands and trends that can support the platform content strategy.
The skills and experience you will have under your belt
* Proven experience as a Social Campaign Manager or similar role
* A keen eye for best in class creative with previous experience working with content creators/social creatives
* A deep understanding of the production process
* Excellent knowledge of social media platforms, tools and best practice.
* Exceptional written and verbal communication skills with a strong ability to convey brand tone of voice.
* Strong understanding of social media analytics and the ability to interpret data to improve performance.
* Ability to work independently and identify risks and opportunities as well as collaborate with wider comms teams.
* Strong problem-solving skills and the ability to manage multiple tasks in a fast-paced environment.
What's in it for you? What are the benefits?
BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
* Competitive salary
* 25 days annual leave (plus bank holidays)
* 10% on target performance bonus
* Life Assurance
* Pension scheme if you pay in 5% BT will pay in an additional 10%
* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
* 50% off EE mobile pay monthly or SIM only plans
* Exclusive colleague discounts on our latest and greatest BT broadband packages
* BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
* 50% discount for friends and family on EE SIM only plans
* World class training and development opportunities
* Volunteering days so you can give back to your local community
BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
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