Business Centre Manager - Recruitment Agency | Competitive base salary + bonus | Central LondonAre you an experienced recruitment manager or team leader with a proven track record of business development looking for the next step in your career? Do you want a clearly defined career pathway? If you have answered yes to those questions, you need to keep reading this advert!Life as a manager at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Branch Manager you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.An unrivalled opportunity awaits you: we’re a $22bn multinational organisation and world leader in workforce solutions. Brook Street is one of the UK’s leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit.Core Role ResponsibilitiesProduce and execute a strategy for planned branch growth with the Area Operations ManagerMaintain and develop relationships with existing and new clients through regular and structured contact to establish on-going business needs and maximise business potentialResponsible for a team of consultants, maintaining a positive and supportive environment on a day-to-day basisProvide on-going coaching and support for each consultantMonitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a teamDemonstrate a ‘Role Model’ commitment to self-development, creating a culture of learning and self-development in the branchNew Business DevelopmentProduce and execute a strategy for planned branch growth with the Regional Operations ManagerTo identify potential business opportunities through local research and monitoring or competitor activityDevelop and maintain business relationships with appropriate client contactsthrough a structured approach to sales visits and marketingMaximise the new business performance of the branch consultants through the effective targeting and monitoring of sales activities with a focus on core activityEnsure sufficient marketing and branch activity to meet potential demandsMaximising Existing BusinessMaintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potentialConduct regular quality assessments to include quality of service and temps/or applicants to all clientsAddress any issues in a timely manner and identify solutions with relevant parties keeping regular face-to-face contactManage PerformanceResponsible for a team of consultants, maintaining a positive team on a day to day basisManage the performance for each branch consultant, conducting regularperformance reviews and taking action when appropriateManage staffing levels within agreed budgets. Ensure succession planning in place through effective recruitment in conjunction with Regional Operations ManagerTraining and DevelopmentDevise an individual training and development plan for each consultant and maintain regular reviews to evaluate measures to assess the effectiveness of the trainingProvide on-going coaching and support for each consultantImplement effective team building and motivational ideas for the teamDemonstrate a ‘Role Model’ commitment to self development, creating a culture of learning and self-development in the branchComplianceEnsure compliance with company, client and legislative requirements including the signing off of applicant files and referencingSupport and train branch consultants to ensure compliance is adhered to at all timesMaintain accurate client and applicant data using company systemEnsure an effecting filing system for paper based documentsComply with the Company’s Business Ethics and standards of excellencePrepare for and co-operate with regular branch audits to ensure complianceFinancial ResultsMonitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a teamPrepare monthly and annual branch forecasts in liaison with Regional Operations ManagerAdhere to corporate expectations in relation to minimum fees and marginsIdentify and advise in action areas likely to affect branch profitabilityCorporate StandardsMonitor customer service through the Quality Management ProgrammeAction effective controls in line with BS ISO 9002 standardsPromotion of Brook Street’s professional image through the appearance and conduct of the branch staffThe benefitsA tailored programme for your learning and developmentA clearly defined career pathway with achievable promotion criteriaA generous bonus structure paid both monthly and quarterlyHuge money-earning potential and career progression opportunitiesUncapped bonus schemeFuture leaders programme for high performersA global organisation offering a variety of progression opportunitiesLunch clubs, annual target-hitters trip, and other team competitionsA family environment with a thriving team spirit24 days' annual leave (rising with service) plus your birthday offWork the ethical way – join a business that has been named one of the world’s most ethical for thirteen years running!Generous company benefits including private healthcare, employee discounts and many more