Job Title: Credit Control Manager Location: Bristol Hours: Monday - Friday, 09:00 AM - 5:30 PM Salary: Competitive Hybrid: 2 days a week in office Benefits: o Life Assurance o Group Personal Pension o Income Protection o Holiday Flex (Buy additional holidays) o Cycling Scheme o Travel Insurance o Technology Offers o Discounted Gym Memberships o Dental Insurance o Health Screening o Holidays: 25 days plus Bank Holidays Company Overview: Join a prestigious legal firm in Bristol as a Credit Control Manager. This reputable firm offers a dynamic and supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly, dedicated revenue team, playing a pivotal role in managing and enhancing the firm's financial operations. Main Duties: o Build and nurture relationships with internal and external client contacts, third parties, and stakeholders to ensure timely payment of invoices. o Oversee and implement the firm's credit control processes and procedures, ensuring efficiency and the successful adoption of any new systems or practices. o Provide training on credit control processes to fee earners and other colleagues outside the credit team, particularly focusing on practices in the insurance market. o Train and develop new and existing credit controllers, ensuring consistency in performance and standards across the team. o Create and distribute accounts receivable reports to stakeholders, ensuring timely and accurate financial reporting. o Manage recovery actions or escalate cases as required to ensure debts are collected promptly. o Monitor team performance, ensuring that individual and collective workloads are managed effectively to maintain high standards of service. Skills Required: o Minimum 10 years' experience in legal credit control within the insurance sector, with a deep understanding of ECF and other relevant industry portals. o Strong understanding of client relationship management, with the ability to adapt strategies to achieve strong results. o Previous experience working with Aderant or similar practice management systems is advantageous. o Proven ability to manage clients, resources, budgets, and projects confidently and commercially. o Ability to utilise data to develop commercial solutions and make informed decisions. o A collaborative leader who fosters development and consistency within the team, guiding colleagues to achieve their highest potential. o Demonstrates client-focused approaches and has the ability to influence and enhance client experiences. If you are interested, please click APPLY