Location: Luton Contract: Fixed term until 31 December 2025 (with potential to be extended or made permanent) Salary: £40,563 Closing Date: 9 December 2024 The role Part of the Modern Slavery Victim Care (MSVC) team, the Accommodation Manager is a new and exciting role at Migrant Help. You will to provide the day-to-day management for one of the MSVC Accommodation Teams, delegating work appropriately and ensuring effective delivery of service and contractual compliance in the Accommodation alongside the Facilities Team. If you have experience effectively managing a team in a residential setting, and are looking for an exciting role that makes a difference, we’d love to hear from you Role responsibilities Responsible for day-to-day operational management of the designated Accommodation and staff. Working with the Facilities Team and any maintenance companies in order to ensure compliance with the Accommodation Standards, including ensuring regular inspections are carried out and issues escalated. Responsible for Safeguarding, Health and Safety and Incident Management for the Accommodation Team. Responsible for people-related functions, such as recruitment, inductions, employee development, appraisal and supervision, absence monitoring, disciplinary and conflict resolution. Providing management cover where necessary for other Managers. Facilitate regular team meetings to ensure that team members are up to date on matters that effect service delivery, such as policy and legislation changes. Motivate the team to work effectively and to a high standard, inspiring a positive attitude to client service and continuous improvement. Assisting with the drafting of internal processes and guidance documents. Represent the Organisation at contractor/grant and participate in local/regional forums, stakeholder and policy groups. Responsible for any designated regional budgets, including but not limited to, Welfare or Regional Activities Funds. The experience and skills you need Ability to manage a specialist service supporting a specific group of Service Users with complex needs including the handling of complaints and sensitive situations. Empowering leadership skills preferably in the Third/Charitable Sector with the ability to foster the ongoing development and growth of staff. Experience attending external multi-agency and stakeholder meetings and developing partnerships. Presentation skills with the ability to make briefing sessions interactive. For full person specification please see the job description Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment About Migrant Help Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions E mployees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. How to apply To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter. Selection Criteria Y our application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.