About the Opportunity
Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.
What to expect?
* Work directly with Enterprise Account Executives to support customers and prospects across EMEA.
* Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies.
* Understand prospects' project requirements, help validate these requirements against our platform, and identify and mitigate technical and business risks.
* Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack.
* Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
* Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful.
What you need to be successful
* The desire to work in a fast-paced environment, across multiple opportunities and teams.
* 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilizing marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
* Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
* Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.).
* A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
* A natural curiosity for how technology drives change and how that transfers into business value.
Highly desired but not essential:
* Experience working with a Content Management Platform or similar technology (MarTech).
* Prior experience with solution selling methodologies and/or value-based selling techniques.
* Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.
What’s in it for you?
* Join an ambitious tech company reshaping the way people build digital experiences.
* Full-time employees receive Stock Options for the opportunity to share in the success of our company.
* Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
* We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
* Time off to care for and focus on your growing family.
* Use your personal annual education budget to improve your skills and grow in your career.
* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
* An annual wellbeing stipend to care for your physical, financial, or emotional health.
* A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
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