Job Description
Customer Service & Sales Representative
Based in Northampton, Northamptonshire, my client, a start-up company, has an exciting requirement for a Customer Service & Sales Representative. I am looking for an ambitious candidate who is keen to grow & progress.
You could be fast-tracked into a sales manager position within 6 months! Please note this role is 100% office-based.
Salary: £26k-£29k + Commission + Progression + Training + Benefits
You will be responsible for driving sales and building strong relationships with new and existing customers. You will play a crucial role in expanding our customer base and achieving our revenue goals.
The ideal candidate is a self-starter with excellent communication and negotiation skills, who thrives in a fast-paced and competitive environment. You must have/be:
1. Work experience as a Salesperson / Customer Representative, or similar role.
2. Experience selling over the phone and consistently following up on leads.
3. Excellent knowledge of MS Office.
4. Familiarity with sales techniques, pipeline management, and social media for business.
5. Strong communication, negotiation, and interpersonal skills.
6. Self-motivated and target-driven.
Responsibilities:
1. Identify and prospect new sales opportunities through networking, inbound calls, and other lead methods.
2. Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
3. Present, promote, and sell products/services using solid arguments to existing and prospective customers.
4. Follow up on leads generated through various channels, including phone inquiries and online submissions.
5. Meet and exceed sales targets and objectives set by the company.
6. Prepare and deliver sales presentations and demonstrations to customers.
7. Handle customer inquiries and complaints, providing appropriate solutions and alternatives.
8. Collaborate with team members and other departments to ensure customer satisfaction and smooth sales processes.
9. Use social media platforms for posting updates, engaging with potential clients, and promoting products/services.
10. Maintain accurate records of sales activities, customer interactions, and sales reports.
Please send your CV to work for a great company.
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