We are offering an exciting opportunity within Imaging at UHCW for the role of Operational & Performance Manager. This position is crucial for delivering key performance targets, monitoring demand and activity, and capacity planning. You will support the Head of Operations – Imaging and the senior management team in providing a high-quality, patient-centred care service within the available resources.
As the Operational & Performance Manager, you will develop and maintain performance monitoring systems and manage the Radiology Information System. You will oversee the central admin team, ensuring budget control and appraisals, and implement a performance monitoring framework to track progress and meet KPIs. Additionally, you will support clinical service development and Business Continuity Plans, provide capacity and demand analysis for activity planning, and monitor specialty activity/recovery plans to meet performance targets. Collaboration with the senior management team and other key stakeholders (internally and externally) to achieve KPIs, project managing specific initiatives, and leading patient care development are also key aspects of this role.
Please be advised there is a proposed interview date of 16th April 2025.
Managing the central admin team involves ensuring efficient budget control, conducting regular appraisals, and maintaining an optimal skill mix to ensure organisational efficiency and clinical excellence. You will oversee day-to-day operations, provide guidance and support, manage workloads, set performance targets, and ensure the team meets its objectives. You will also be involved in recruitment, training, and development of team members to enhance their skills and performance. Effective communication and collaboration with other departments will be essential.
The ideal candidate will have proven experience in performance management and analysis within a healthcare setting, demonstrating strong leadership and team management skills. Proficiency in technologies such as Excel (VBA), SQL, SSIS, Power BI, and Power Query is essential. The ability to analyse and communicate complex information clearly and effectively is crucial, as is the capacity to work collaboratively with colleagues at all levels to achieve organisational goals.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
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