We are seeking an experienced Senior Digital System Engineer with excellent Microsoft server (Azure), VDI, and networking skills. The ideal candidate will be experienced in transitioning organisations into the Azure cloud environment with the ability to supervise and mentor technical colleagues.
The role plays a crucial part in driving the organisation's technological capabilities and ensuring the seamless delivery of IT services, contributing to the overall success and efficiency of the business operations.
The permanent full-time post is based on 37.5 hours per week in accordance with the needs of the business.
Salary: £40,000 per annum.
Main Duties of the Job
The Senior Digital System Engineer will be an experienced technical engineer, with excellent Microsoft server (Azure), VDI, and networking skills. The role holder will be experienced in transitioning organisations into the Azure cloud environment with the ability to supervise and mentor technical colleagues.
The role holder will provide expert technical assistance for Mastercall's cloud infrastructure, systems, networking, and communications requirements and will play a pivotal role in overseeing and mentoring our team of engineers.
About Us
Mastercall Healthcare is an award-winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark. With 28 years as an innovative, highly performing organisation, we are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public purse, maximising the return on investment of our commissioners, and supporting the NHS in delivering affordable, effective, safe patient-centred services.
Our Organisational Development Enabler Strategy will support Mastercall's ambition of being the local employer of choice. We will ensure that our staff are respected, supported, and developed to achieve their optimum potential, which, in turn, will ensure our standing as a high-quality, safe provider of innovative urgent and primary care services and provide them with a great place to work.
Employee Benefits
* Living wage employer
* Employee Assistance Programme
* Sage Benefits
* Wage Stream
* Flexible and homeworking
* Competitive rates of pay
* Generous holiday entitlement, long service enhancements, and the option to purchase additional leave.
* Wellbeing schemes and more...
Job Responsibilities
This non-exclusive list of duties represents the range of tasks which may be required to be undertaken routinely or periodically:
* Design and implement data networks, cloud VoIP solutions, wireless networks, and/or IT infrastructure solutions.
* Responsible for the timely expansion of the IT infrastructure as required by operations services project plan.
* Maintain a resilient cloud infrastructure.
* Supervise and manage a team of Digital System Engineers to support the user base and IT networks server communication equipment.
* Provide support and administration for servers, core switches, firewalls, and routers.
* Perform periodic network assessments and network systems security audits.
* Routinely inspect processes and ways of working and engage with the senior management team to ensure continuous improvement.
* Plan and implement upgrades required to maintain adequate service levels.
* Participate in the administration and maintenance of all remote monitoring solutions and infrastructure management systems.
* Responsible for the recruitment, training, supervision, and scheduling of IT infrastructure personnel to ensure technical support is always available.
* Manage technical vendors, contractors, and infrastructure consultants. Plan and implement service SLA and IT Infrastructure.
Person Specification
Experience
* Understanding of systems and network administration, TCP/IP switching, routing, and security.
* Cyber Security awareness/CE+/18CIS.
* Strong technical experience in designing, implementing, monitoring, and maintaining network, cloud, communication, and systems infrastructure.
* Extensive knowledge of cloud: Azure, Azure VDI.
* Broad knowledge of networking: Cisco, Fortinet.
* Extensive experience and understanding of IT infrastructure.
* Experience in managing an IT infrastructure team.
* Knowledge of Mobile Device Management.
* Understanding of NHS Digital Frameworks/Support Services.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.
Qualifications
* IT/Technical Degree or equivalent experience.
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