Are you looking for temp work to see you through to Christmas? Can you start work straight away?
We are looking for people to join the busy team in Ringwood to deal with customer services calls and queries in the run up to Christmas.
Salary: £11.55 per hour and £12.90 including holiday pay
Hours: 40 hours per week - Monday to Friday between 8.30am and 8pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm.
Location: Ringwood
After training, there is a possibility the role can move hybrid.
Main Purpose of Role
* Taking inbound orders
* Customer service calls
* Inbound calls include but are not limited to:
* Placing orders
* Setting up/cancelling subscriptions
* Subscription queries
* Taking payments and updating customer account information
* To deliver an exceptional customer experience at all times
* To deliver the required call quality targets
* To deliver the required sales targets
* To deliver the required productivity targets
Experience
* Previous Customer Service experience is essential
* Experience of delivering against clear targets is essential
* Previous tele sales experience is desirable
* Previous call centre experience is desirable
* Full driving license is desirable
We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.
Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly, there is no present proposal to apply for such a License.
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Pay: £11.55-£12.90 per hour
Expected hours: 40 per week
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Employee discount
* Health & wellbeing programme
* Private dental insurance
* Private medical insurance
* Referral programme
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Overtime
Work Location: In person
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