Whether they’re writing code, building mobile apps, or fixing bugs, Interact’s software engineers are the heart of the business. Our engineers have a solutions-focused, “fix-it” mentality, and it’s this dedication to creating the best possible product that powers the company.
With a complex, constantly evolving platform to work on, there are endless opportunities for growth and development. Engineering at Interact is the ideal place for tech-minded problem solvers who want to help the world’s best businesses communicate.
Open positions
We are looking for a Delivery Manager who will use their understanding of requirements and feature usage to provide the business with the expertise needed to successfully run, use, and evolve product features. You will be involved in gathering context, use cases and data, to bring structure to requirements in preparation for project kickoffs, and be accountable for the delivery of these projects. You will seek to improve on transparency, accuracy, and organisation of Engineering projects, in order to meet date commitments and allow projects to run smoothly.
A little about you...
* To thrive as a Delivery Manager within Interact, you must understand the product deeply and communicate effectively.
* Employ suitable project management approaches, efficient resource allocation, and leadership skills to guide cross-functional teams.
* Continuously seek improvement, stay customer-focused, manage risks, and keep abreast of industry trends.
* Regularly measure performance, adapt to change, and adeptly manage stakeholders.
* Excellent interpersonal and communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
* Strong problem-solving abilities, with a proactive and solution-oriented mindset.
* You are proactive and have the ability to work with minimal supervision and to tight timescales.
* Previous experience of working on projects within a SaaS setting is preferred.
About the role...
* Being part of an Engineering squad you will act as the owner/champion for a number of projects, sharing product knowledge and expertise.
* You will contribute to the development of a long and medium term roadmap that will subsequently be broken down into projects for Engineering squads.
* You will prioritise and validate requirements through User Stories, establishing acceptance criteria and empowering the squad to make decisions concerning the delivery of new features and enhancements.
* You will lead the end-to-end project delivery for the implementation of product features and enhancements, ensuring timely and successful execution while adhering to project scope, timeline, budget and quality standards.
* You will collaborate with the leadership teams to understand and help define project scope, requirements, and timelines, ensuring alignment between customer and business needs and engineering capabilities.
* Proactively identify and mitigate project risks and issues, escalating as necessary to ensure timely resolution.
* Drive effective communication between internal teams and clients, providing regular updates, project status reports, and ensuring alignment on project goals and progress.
* You will build relationships with the Engineering teams, Leads and other business stakeholders, to understand & communicate context with regards projects, priorities and decisions made.
* You can manage various dependencies across teams or workstreams (e.g. between web and mobile).
* You will organise project kick-off sessions and regular show & tells.
Why work for Interact?
Aside from the standard benefits such as a competitive salary and pension, you also receive:
* Flexible working: We have office-based teams in the UK, US, and Poland as well as a handful of remote workers across the globe. Each department offers a degree of flexibility through our Flexible Working policy.
* Learning platform: Personal and professional growth is important. That's why we provide access to over 20,000 expert-led development courses through LinkedIn Learning.
* Rewards and recognition: We like to appreciate and inspire our Interactors. Everyone is encouraged to get involved with an internal rewards and recognition program that shines a light on those who go the extra mile.
* Long service awards: Experience is a valued commodity. Many of our team have been contributing towards our success for a long time, and we're thrilled to celebrate them.
* A social place to work: Our company values and culture extend globally, but that doesn't mean each department doesn't have its own ways of connecting too. Whether they're getting together socially or meeting virtually, you'll join a supportive, friendly team that values you.
* Global updates: Communication is at the heart of Interact. To support everyone to feel connected, we have regular global updates with contributions from across the company.
* An exciting and inclusive culture: A core value at Interact is that we put people first. That means we're committed to creating an authentic culture of inclusion where everyone is treated fairly and valued equally.
#J-18808-Ljbffr