Keyholder Sales, FT (40 Hours) - Bicester
At Under Armour, we are committed to empowering those who strive for more. Our values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Are you ready to join a high-energy, supportive and performance-driven team dedicated to empowering athletes around the world? We're looking for an enthusiastic Sales Keyholder who will back up the store leadership team by overseeing sales and customer service, coaching teammates, and managing daily operations of the store when necessary. This position is a great first-time leadership role for the right candidate.
WE COUNT ON OUR TEAMMATES TO:
* Provide unique service culture and customer experience
* Lead a selling culture and enhance the customer experience
* Recognize and reward performance
* Coach, train, and support teammates
* Manage loss prevention, safety, and audit expectations and results
* Ensure the store is neat, clean, and well-stocked
* Open and close the store when necessary
QUALIFICATIONS:
* 1 year experience in a retail environment
* Outgoing personality with excellent communication skills
* Fluency in local language and/or English
* Demonstrated collaborative skills and ability to work well within a team
* Ability to work in a fast-paced environment
* Ability to work a flexible schedule
YOU’LL BE CONSIDERED A TOP CANDIDATE IF YOU HAVE:
* Previous experience in a leadership position
* Previous experience in a retail setting
PERKS & BENEFITS:
* Generous employee discount & access to PERK discount platform
* Monthly bonus incentive pay eligibility
* Opportunities for professional development and advancement
* Work-Life Assistance Program to support health, personal, family or work-related challenges
* Feedback and value-driven culture
Purpose of Role: The Keyholder, Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour’s core values while working as part of store leadership to accomplish operational excellence.
Your Impact:
* Support in driving sales and retail/omni KPI target achievement
* Act as the leader on duty and consistently model the brand’s Athlete service standards and selling behaviors
* Provide in-depth information related to a wide portfolio of technical products
* Seek and offer solutions to athletes based on their requests.
Retail Operations:
* Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
* Train and lead teammates in the execution of daily operations aligning with UA process and policies
* Partner with the rest of store leadership in maintaining standards covering merchandise and floor sets
* Ensure store audit compliance and shrink results meet company loss prevention standards
* Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels.
Qualifications:
* Advanced numeracy, literacy, and advanced communication skills
* Fluent in local language and basic verbal English skills
* Basic people management skills
* Proficient in the use of computers and other technology
* Effectively communicate with athletes, teammates, and leadership
Requirements:
* One year experience in a sports/apparel & footwear retail environment
* High School education or equivalent
* Availability to work a flexible schedule, including holidays, nights, and weekends
Physical Requirements:
* Ability to handle or relocate products up to 25 lbs/12kgs
* Able to stand and move about for extended periods of time with short breaks
* Ability to freely access all areas of the store; including the selling floor, stock, and register area
Our Commitment to Diversity: At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, family or paternal status and any other characteristic protected by applicable law.
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