Our Public Sector Client based in Middlesbrough requires a Customer Care Coordinator to join their busy Live Well Centre.
The role is for 3 months initially, with a potential opportunity to extend.
The post is due to run to the end of February 2025.
The hourly rate is £13.26 per hour. The hours of work are varied and can include early evenings and weekends, this is due to the Live Well Centre's opening hours. All rotated hours are locked in with at least a weeks' notice.
The centre covers a wide range of services, support & advise on the following topics:
Domestic Abuse, Homelessness, Substance Abuse, Early Years and Best starts in Life, covering Nutrition. Wellness and wellbeing in the form of a dedicated Gymnasium with fully trained fitness Instructors. Mental Health and Suicide prevention teams are available as well as Public Sector Health Teams.
The purpose of the role is to:
Working within The Live Well Centre, this is a reception-based role that receives, records and resolves business and client contacts on the phone, face-to-face and online - playing a key role in delivering the Council's Customer Charter and supporting the operational management of The Live Well Centre. As part of the wider Public Health South Tees team, the post holder will provide excellent customer service to the diverse range of people who utilise The Live Well Centre, to support their health, wellbeing and professional needs.
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