Job summary An exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team as a Clerical Officer within Clinical Imaging at West Cornwall Hospital, providing an efficient Imaging booking service for the Trust. We are a forward-thinking service offering an excellent team environment and development opportunities. Main duties of the job The main duties of the role will be to assign appointments for all Clinical Imaging modalities and be the point of contact for patient cancellations, telephone enquiries and any other duties relating to the booking process, however other duties will include reception and general administration duties. The role will include rotating through St Michaels Hospital, Hayle and Royal Cornwall Hospital, Truro. Excellent communication, organisational and interpersonal skills are essential. You will also need to be flexible with a willingness to work rostered evenings and weekends, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined targets. For further information please contact Tracey Edgcombe on 01872 252285 or Victoria Ward on 01872 252347. About us The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa pro rata Contract Permanent Working pattern Full-time, Part-time, Job share Reference number 6575813 Job locations West Cornwall Hospital St Clare Street Penzance TR18 2PF Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Person Specification Qualifications Essential Minimum of two GCSE "O" level or equivalent level of general education to include English Language and Mathematics. Grades A-C in English and Maths Desirable Administrative qualification Experience Essential Proven Administration or reception experience Experience interacting with people Desirable Experience in NHS Radiology department Practical and Intellectual Skills Essential Attention to detail. Ability to organise and prioritise workload. Basic knowledge in using Information Technology for Data Entry Desirable Experience of using PACS or CRIS IT systems Disposition/Adjustment/Attitude Essential Accurate written skills Excellent communication. Person Specification Qualifications Essential Minimum of two GCSE "O" level or equivalent level of general education to include English Language and Mathematics. Grades A-C in English and Maths Desirable Administrative qualification Experience Essential Proven Administration or reception experience Experience interacting with people Desirable Experience in NHS Radiology department Practical and Intellectual Skills Essential Attention to detail. Ability to organise and prioritise workload. Basic knowledge in using Information Technology for Data Entry Desirable Experience of using PACS or CRIS IT systems Disposition/Adjustment/Attitude Essential Accurate written skills Excellent communication. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address West Cornwall Hospital St Clare Street Penzance TR18 2PF Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)