Concierge
MA1505_1716885675 Posted: 28/05/2024
Are you an experienced Concierge with a Hospitality background looking for a new challenge?
Daniel Owen have an exciting opportunity that awaits you to become a Concierge in a vibrant luxury development located in the Chelsea area. In this role, you'll be entrusted with ensuring unparalleled customer experiences and services for all residents, guests, contractors, and clients.
As a Concierge, your responsibilities will include:
1. Warmly welcoming residents and addressing inquiries via telephone or in-person at the reception desk.
2. Providing assistance to residents, guests, and visitors as needed.
3. Maintaining robust security measures for both residents and the building, including monitoring CCTV and facilitating smooth operation of parking facilities.
4. Exhibiting courtesy and helpfulness to all individuals, including residents, guests, suppliers.
5. Engaging with leaseholders and managing agents in a professional and personable manner.
6. Conducting regular patrols of the entire premises, promptly reporting any faults or security breaches to the Building Manager.
7. Ensuring accurate reporting of security and health & safety issues, incidents, and complaints, and taking appropriate action during emergencies.
8. Strictly controlling the issuance of keys, recording all key movements
9. Incoming deliveries at the main reception desk, securely storing parcels and registered mail, and ensuring timely and accurate distribution while notifying residents for collection.