Job summary
DAS Division is excited to offer the opportunity of a Service Delivery Manager post to deliver and achieve the Trust and National objectives for efficient and productive patient services.
The post is to work within Head & Neck services within the Division to provide responsive and effective operational management support. Other services with our clinical teams are Urology, General Surgery and Breast, Theatres and Trauma and Orthopaedics
If you are looking for career progression into Service Management - this is the post for you.
You must be able to demonstrate excellent communication skills, leadership skills, knowledge of the National and Trust objectives, able to work in a team but also under own initiative in a creative innovative and organised way.
The DAS team is a supportive and innovative team who will support you to grow and develop into a leader for the future.
Main duties of the job
To work with the Head & Neck management team, to provide responsive and effective operational management support. This incorporates operational delivery, performance management, financial management, service development and improvement and the implementation and monitoring of national policies including RTT and cancer targets and key performance indicators
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
1. NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience/Degree level qualification
Desirable
2. Project management (PRINCE 2) qualification or equivalent relevant experience
Experience
Essential
3. Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
Skills
Essential
4. Understanding of specialist information systems and processes
Desirable
5. Ability to chair meetings