Senior Operations Manager, Cross-List Publishing Salary: £43,800 - £58,500 Location: Cambridge – University Printing House (Hybrid) Contract: Fixed term/Secondment (24 months), Full-time We are looking for an experienced Operations Manager to lead production strategies for a diverse range of publishing projects. This is a senior role within our Production Management team, providing oversight of global teams and ensuring seamless project delivery. If you have strong leadership skills, a passion for innovation, and experience managing cross-functional teams, we'd love to hear from you. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a Senior Operations Manager, Cross-List Publishing, you will play a pivotal role in leading and implementing production strategies across multiple publishing projects in English. You will be responsible for ensuring successful project delivery, managing a global team, and driving process improvements. Additionally, you will own the Production Management tech stack, ensuring its efficient use across teams to align with business needs. Key Responsibilities: Lead the delivery of publishing projects, ensuring production, quality, and productivity standards are met. Manage a global team, including Delivery Managers, Project Managers, and an offshore Project Coordination team. Oversee resource planning, budget allocation, and forecasting for upcoming projects. Collaborate with cross-functional teams to align production with technology and content strategies. Own the implementation and development of production technology tools, ensuring efficiency and clear communication. Influence stakeholders across multiple departments to drive consensus and ensure project milestones are achieved. Identify risks and implement effective solutions to enhance project efficiency and quality. Oversee reporting on project progress, KPIs, and financials, ensuring alignment with business objectives. About you You are a strategic thinker with excellent problem-solving skills and the ability to lead and motivate a team. You thrive in a fast-paced, global environment and have experience managing complex production processes for both print and digital publishing. Key Skills & Experience: Degree-level qualification or equivalent professional experience. Proven project management experience (MSP, APMP, PRINCE2, or Agile certification desirable). Strong leadership and stakeholder management skills, with the ability to influence at all levels. Experience managing global teams across cultures and time zones. Expertise in digital and print production processes, with knowledge of tools such as Adobe Creative Cloud and MS Project. Strong analytical skills with the ability to assess risks, develop solutions, and drive continuous improvement. Budget management experience, including resource allocation and financial reporting. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 11 March 2025, although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place shortly thereafter. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Why join us? Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development, and progress in an environment that embraces difference, change, and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics, background, or experience. We believe better outcomes come through diversity of thought, background, and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities