Hadean is an award-winning, record-breaking technology enabler. Our transformational software is changing the ways we plan, build, learn, work and live. Through immersive virtual systems, unprecedented connectivity and near unlimited scalability we empower our partners to obtain critical, data-driven insights that enhance operational performance and increase their capabilities to drive productivity in ways that were not possible before. We are bold in our approach and aren't afraid to push the boundaries of what’s possible. Hadean’s solutions have helped organisations including Microsoft, The British Army, Minecraft, The MoD, Sony, the Francis Crick Institute and more to achieve groundbreaking performances that have revolutionised their operations. The Role As a Solutions Architect you will assist in all technical aspects of a customer rollout specifically around the analysis of project requirements and development of a proposed solution. It is a flagship role and you will be the face of Hadean. You will need to work across all departments in the company combining the skillsets of solutions architect, delivery manager, trainer and account manager. The role will be to represent the customers interests internally at Hadean and ensure that a customer is able to gain the best possible use out of our products Deadlines are set by the customer and so a flexible approach to working hours will be needed. Key Responsibilities Work closely with customers to understand their requirements and define solutions Produce technical architecture proposals and scope projects Design solutions that exploit existing features and product roadmap Present solutions at all levels both internally and externally Design and develop prototypes to support business development Onboard and train customers by improving training material, running live sessions and giving feedback on customer code Provide first line support for customers and drive defect resolution in engineering Gather customer insight to define development objectives and feed into the product roadmap Provide necessary information to sales to assess costs and navigate sales decision gates Identify supplementary sales opportunities Skills Knowledge and Expertise Experience managing a customer interface and representing customer needs and problems Excellent written and verbal communication skills in a technical domain Programming experience, ideally in C++, Rust or other Server-side programming language Knowledge of distributed systems, network optimisation, runtime optimisation, memory management and multi-processor systems Experience developing on Linux and Windows Experience sharing knowledge through teaching and mentoring Experience designing, documenting and communicating system architectures Excellent time management skills with an ability to balance multiple projects and competing priorities Must be willing to undergo a BPSS and SC security check Qualifications MSc (2:1 and above) in a scientific/technical discipline 2 years working as an developer or similar Job Benefits We make Hadean an awesome place to work with competitive benefits… The option to work from home or from our fantastic office in Shoreditch, London Private Health Insurance Enhanced pension scheme Enhanced parental leave 3 extra days off at Christmas (on top of our standard 25) L&D budget Regularly scheduled socials Share options A Place For Everyone We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Hadean. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our clients. If you need reasonable adjustments at any point in the application or interview process, please speak with the People team who will be happy to support you. If you have a preferred pronoun, please feel free to highlight this during the process (e.g. she/her, he/him, they/them, etc.).