YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.
The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.
To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.
Our Corporate division are now seeking a talented HR Shared Service Administrator to join the wider Global HR Team. Some of the essentials for you to know are:
Location: our office in London Westfield, Shepherd's Bush
Reporting into: Global Head of Payroll and HR Shared Services
Workplace Type: Hybrid
Contract Type: Fixed Term Contract (12-months)
Besides a competitive salary, we can offer you:
1. Performance bonus schemes dependant on the type of role you are in
2. A pension that both you and the company contribute too
3. A portal with an array of discounts on things like theme park and cinema tickets
4. Our famous staff discount along with exclusive staff sales
5. Private healthcare for you and your family
6. Flexible working
7. A chance to be part of a fun and caring team that support each other
Here's a breakdown of what you will be doing:
Our PeopleHub UK team requires a resourceful and bubbly individual who is incredibly organised and full of initiative to support our busy HR team and YNAP Population.
8. Prepare all employment-related letters for staff including role changes, annual salary increase, family-friendly changes, new starters and leavers
9. Be the Guardian of all HR policies and processes providing 1st line response to policy queries utilizing our ticketing system Workday Help
10. Manage the end to end maternity and paternity process
11. Process Leavers and conduct exit interviews
12. Update and maintain our employee personnel files and keep HR Systems updated
13. Work closely with our payroll team providing support to managers and employees for the Workday system
14. Provide general and comprehensive administration support to the HR Business Partners, Advisors and Recruitment
15. Support the onboarding of our new employees
16. Conduct Right to Work checks for new and existing employees
17. Track and monitor: fixed term contractors, maternity, paternity shared parental leave, probation, visas/right to work and allowances
18. Complete ad hoc duties and projects as required
19. Follow all HR processes and assist in ensuring compliance with these across the team and the wider businesses
20. Contribute to the growth of the company through ideas and department initiatives
21. Ensure that the company values are intrinsic in every part of your role
The type of person that we are looking for:
22. Ideally prior experience in an HR administrative role supporting a busy team and providing first line advice to employee (strong plus)
23. Prior working experience in an Administrative role (nice to have)
24. Discreet, professional and well presented, with excellent communication skills
25. Articulate with excellent writing skills and great attention to detail
26. Exceptionally well organised and efficient
27. Ability to use judgment and seek guidance with confidential issues
28. Great sense of humour, empathy and work ethic
29. Service driven with ability to work to stringent deadlines
30. Pro-active and able to show initiative/ideas to constantly improve the HR service to the business
31. Knowledge of MS Office, specifically Excel/Outlook/Word
32. Knowledge and experience with Workday preferable, but not mandatory