Role: Operations Manager
Location: Based close to Norwich, Norfolk
Working hours: Monday to Friday, Full time hours
Capacity of role: Permanent position
Salary: Up to £45,000 per annum
Our client is a leading manufacturer in their field and they are currently recruiting for an Operations Manager to lead, develop and direct their team.
Main duties will include:
* Managing projects and processes from start to completion
* Building strong professional relationships with all staffing and customers
* Leading, attending and participating in staff meetings, developing the team and ensuring all departments are working to a right first time approach
* Leading all training programs for the team
* Ensuring the agreed levels of profit are met as discussed inline with management
* Identifying and establishing customer requirements
* Preparing fully for pre-contract meetings, agreeing with your line manager and the estimator, a clear plan to ensure profit targets are met
* Seeking permission for extra budgetary expenditure, ensuring that instructions are in place for any additional work prior to commencement with the details and costs recorded on the database
* Ensuring all sub-contractors are paid accurately and on time
* Creating an atmosphere of motivation through being upbeat and positive
* Conducting monthly toolbox talks with the team and addressing any concerns that team members have in a constructive way
* Working with estimators and the sales team to help win specific clients as agreed with line manager
* Managing realistic expectations in clients and exceeding those expectations through excellent customer service
* Abiding by all statutory requirements including those relating to health and safety
* Adhering to and promoting all company policies and procedures in place from time to time including those relating to HR and health and safety
Candidate Attributes:
* Worked in a similar role for a minimum of 5 years
* Previous experience of leading, developing and motivating a team
* Ability to juggle multiple roles at any given time
* Ability to communicate effectively at all levels and deliver quality projects on time and within budget
* Professional business acumen
* Strong project management and health and safety experience
Please apply for this role with an up-to-date CV to Gemma at or call (01842) 820409 for additional information.
Skills Required: Operations Manager, Leading, Supervising, Health and Safety, Business management, Excellent communication skills
Keywords: Operations Manager, Leading, Supervising, Health and Safety, Business management, Excellent communication skills
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