The Growth Company's (GC) Employment team is looking for a Restart Employment Advisor to deliver a range of guidance and training services for unemployed people and contribute to individuals’ progression into employment, training, and education.
We help to make a lasting difference to the lives of people throughout the North of England and beyond by supporting individuals to gain meaningful employment.
Our highly skilled advisers and key workers work with a range of individuals; from people who have found themselves recently out of work to those with complex barriers such as physical disabilities, mental ill-health, and debt.
We work with employers on their recruitment and skills needs to help place people into high-quality sustainable jobs.
Key Responsibilities:
1. Work as part of a team to co-ordinate and deliver advice, guidance, and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support people's achievement of skills (including certification) and progression to employment, training, and education.
2. Establish and deliver both one-to-one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, and failed to attend sessions with customers.
3. Deliver one-to-one intervention at induction and assessment and subsequent follow-up appointments by one-to-one or group sessions.
4. Participate in other activities that support the work of the team and Growth Company, such as tender/bid writing and development of new products/services.
About you:
* Warm, pleasant demeanour.
* Good rapport building skills.
* Good negotiator.
* Professional and articulate.
* Flexible and adaptable.
Skills required:
* Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
* Experience of working in a customer-facing environment for example Customer Services, Hospitality, Social Care, Sales, Retail.
* Experience of working in a performance target-driven environment.
* Willingness to travel locally (e.g. to meet customers/employers).
* Experience of exposure to various customer groups.
* Previous experience of working in a similar role in Welfare to Work or publicly funded services is desirable.
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