Quay West Suites Melbourne, 26 Southgate Avenue, Southbank, Victoria, Australia Req #4307
Friday, 21 February 2025
At Quay West Suites Melbourne, we transform every guest's stay into an unforgettable experience. We are more than just a luxury apartment-style hotel—we are a vibrant community overlooking the beautiful Yarra River, right in the heart of Southbank Promenade, where style and elegance meet top-notch hospitality.
Here, you will work in a stunning environment, surrounded by modern amenities designed to make every stay exceptional. From our Jarrah Restaurant & Bar to our state-of-the-art gym, stunning lap pool, and serene spa, our hotel offers a diverse range of facilities that cater to business travellers, families, and romantic getaways alike.
We pride ourselves on providing personalised service, and we’re looking for passionate individuals to join our dedicated team. Whether you’re interested in guest relations, food and beverage, or event coordination, you’ll find opportunities to grow and excel in a dynamic and supportive setting.
Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
The Role
* Casual loading on all hourly rates! Base rate of $24.98. With Loadings: Monday - Friday $31.23ph, Saturday $37.47ph, Sunday $43.72ph and Public Holidays $62.45ph!
* Supportive and fun team
Primary Responsibilities
* Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
* When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity.
* Elevate dining experiences with your personalised food and beverage suggestions within outlets and events.
* Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
* Proactively source information to increase your product knowledge.
* Confidently communicate with guests and colleagues for seamless teamwork.
* Take pride in your space, setting up and packing service areas meticulously.
Skills and Experience
* Proven track record in customer service within the hospitality sector.
* Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service, and coffee crafting skills (strongly valued).
* Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends, and public holidays as required.
* Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
* Passion for engaging with patrons and collaborating within a team of diverse professionals.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
If you value excellence, creativity, and making every guest's experience special, we’d love to hear from you. Join us at Quay West Suites Melbourne and help create unforgettable moments for our guests.
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