Location: Bath (Hybrid working available)
Salary: Up to 35,000 per annum
My client, based in Bath, is seeking a talented 2nd Line Engineer to join their dynamic team. This is an opportunity to join a market-leading MSP known for its exceptional service, employee development, and award-winning culture. You'll work in a fast-paced environment, supporting a diverse range of clients while developing your technical expertise, with opportunities for further career progression.
Key Responsibilities:
* Provide 2nd line support to clients, troubleshooting and resolving technical IT issues.
* Maintain and manage Windows Server environments (2012/2016/2019/2022), including Active Directory, Group Policy, DHCP, DNS, and RDS.
* Administer and support Microsoft 365 and Azure environments, including Intune and Endpoint Management.
* Diagnose and resolve networking issues, including VLAN, VPN, and switch management.
* Support firewall and UTM configurations.
* Assist with Mac and Linux troubleshooting.
* Work with virtualisation platforms and support backup and disaster recovery solutions.
* Ensure adherence to cybersecurity best practices.
* Work within ITIL or SDI frameworks to deliver high-quality IT services.
Technical Skills Required:
* Strong experience with Windows Server (Apply online only and Active Directory management.
* Hands-on experience with Microsoft 365, Azure administration, and Intune.
* Knowledge of networking protocols and troubleshooting (VLAN, VPN, switch management).
* Experience with firewall and UTM management.
* Ability to support Mac and Linux operating systems.
* Understanding of virtualisation, backup, and disaster recovery solutions.
* Cybersecurity awareness and best practices.
* Familiarity with ITIL or SDI frameworks (desirable).
Preferred Qualifications (Not Essential):
* CompTIA A+ / Network+
* Microsoft Associate Level (Infrastructure or Cloud Technologies)
Why Join?
* Competitive salary up to 35,000 per annum.
* Hybrid working options available.
* Opportunity to work with a leading MSP and gain exposure to cutting-edge technologies.
* A supportive and collaborative team environment.
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